Support for your business
The TotalPOS Solutions service department provides remote support via phone and internet to businesses all over New Zealand. On-site support can be provided where required in most locations. The level of support and service required will vary from one customer to the next and can be tailored according to your needs.
We have on-call technicians rostered around the clock to provide 24 hour, 7 day remote support including public holidays.
If you have a specific service or support request, please email support@totalpos.co.nz and we will respond as soon as possible
Technical skills are constantly maintained and built on by regular technical training. In addition to providing full service and support for everything we sell, we also provide limited workshop service and in some cases programming assistance for other models.